Análisis de la conducta verbal del cliente durante el proceso terapéutico

Abstract

In this paper we conduct an analysis of the client behavior focusing on the main activity that is performed in session: talking. Using observational methodology we performed a topographical study of clients' verbal behavior through the development of a measuring instrument by our research group: Categorization system of the interaction of client's verbal behavior during the session (SISC-CVC). 92 clinical sessions from 19 cases treated by 9 therapists were observed and recorded. The results show that, in general, the client mainly provides descriptive information relevant to therapy, shows acceptance and understanding to the therapist's verbalizations aiming to inform, motivate or instruct, and expresses more frequently contents related to clinical change compared to contents opposed to the objectives pursued. We can also conclude that the clients' verbal behavior varies depending on the therapeutic activity that is taking place and is independent of the problems treated, the personal characteristics of the client or the clinician's therapeutic style. © 2013: Servicio de Publicaciones de la Universidad de Murcia. Murcia (España).