Integrating online simulations in business education: A case study on developing decision-making skills

Abstract

This article presents a case study on how online simulation games impact decision-making skills in business education at the master’s level, with particular focus on Budapest University of Business and Economics. Computer-based simulations that bridge the gap between theory and practice enhance employable skills such as teamwork, problem-solving, and communication. Despite challenges such as cost and alignment with course objectives, simulations are valuable when properly implemented and when instructors play a key role in mitigating obstacles such as computer anxiety. Simulations using the critical incident method are especially effective in promoting deep learning, encouraging reflection, and developing critical thinking amid uncertainty and under stress. Our findings show that well-designed simulations support the development of decision-making skills and critical thinking and offer a practical, engaging learning experience that benefits students’ understanding of complex business scenarios.