Digital transformation of compliance management - a strategic solution for business continuity

Abstract

Introduction. Compliance is one of the crucial factors for the implementation of strategic solutions aimed at ensuring business continuity. It is vital both for performing previously assumed obligations and for meeting new requirements from stakeholders in a crisis. In today’s rapidly changing environment, businesses depend on information and information technologies and use them for business continuity planning, thus taking a proactive approach. In this regard, digital transformation of compliance management procedures is required. Purpose. To study modern digital transformation technologies which can be applied to compliance management procedures in order to ensure business continuity. Methodology. The main conclusions made in this article are based on general scientific methods: analysis, synthesis, comparison, deduction, and induction. Conclusions. Big data analysis, machine learning technologies, and robotic process automation allow for complete or partial automation of the following compliance management procedures: compliance risks analysis and prediction; a comprehensive check on the contractors and contract analysis; employee training; maintaining the systems reporting on compliance breaches; monitoring and identification of suspicious activity; internal investigations. Strategic decisions aimed at the automation of compliance management give a company an opportunity to quickly analyse data and assess compliance risks, to use valuable human resources for more complex tasks, to improve the discipline and the quality of employee training, and to maintain the required level of business operations during and after a crisis.