Prediction of a service demand using combined forecasting approach

Abstract

Forecasting facilitates cutting down operational and management costs while ensuring service level for a logistics service provider. Our case study here is to investigate how to forecast short-term logistic demand for a LTL carrier. Combined approach depends on several forecasting methods simultaneously, instead of a single method. It can offset the weakness of a forecasting method with the strength of another, which could improve the precision performance of prediction. Main issues of combined forecast modeling are how to select methods for combination, and how to find out weight coefficients among methods. The principles of method selection include that each method should apply to the problem of forecasting itself, also methods should differ in categorical feature as much as possible. Based on these principles, exponential smoothing, ARIMA and Neural Network are chosen to form the combined approach. Besides, least square technique is employed to settle the optimal weight coefficients among forecasting methods. Simulation results show the advantage of combined approach over the three single methods. The work done in the paper helps manager to select prediction method in practice.