Strategic innovation tools enabling nautical stakeholders to shape a next level port

Abstract

The current study explores how strategic design can foster innovation within the nautical process. With a focus on creating and learning by doing, strategic design can generate value among the nautical stakeholders. The nautical (operational) process has been explored in detail and translated into boundary objects to facilitate and foster strategic innovation in the nautical innovation process. It can be concluded that these objects have unlocked different perspectives, and enabled the nautical stakeholders to make their implicit knowledge explicit, and to co-construct the nautical process together. The objects remove boundaries in transferring knowledge while recognising people’s values, demands, and communication skills. Next to that, varying the use of the boundary objects in creating innovation in the nautical process seems to be valuable in structuring and collaboratively innovating. Besides, the application of the boundary objects into practice established an increasing level of attachment to both process and results.