METHODOLOGY FOR MANAGING CLAIMS AND DISPUTES IN CONSTRUCTION PROJECTS

Abstract

ABSTRAC Contracts for construction projects are defined as the agreement between the employer (owner) and the contractor (contractor) through specific contractual procedures that define each of the responsibilities of the parties to reach the desired goal of the project. This relationship becomes complex and complex and the projects become more complex, ambiguous and obscured. To the obligations of each of the different project parties, which directly affect the rate of implementation, cost and success of those projects that must be characterized by cooperation and understanding. Many disputes may arise because of poor drafting, complex and inaccurate terminology or failure to address the terms of the contract to determine the obligations and rights of each contracting party, which may cause a dispute between the contracting parties about a person's eligibility for a claim or his obligation to perform a particular job, Where the claim is defined as a claim based on the provisions of the contract, law or custom confirming the entitlement of a person before another person based on a particular fact as a result of a breach of any of the various contract obligations, and the most common claims are by the contractor and an additional time period or additional material cost or right In time and additional cost. These claims arise on different grounds for a variety of reasons and are taken in many stages through different stages of the contract.This success depends on how to manage the disputes and claims that occur on the project during its various stages, by following a scientific methodology considered in light of the contract and the law to reach peaceful solutions to avoid these claims before reaching more complex stages of arbitration and legal issue to achieve the success of the project on time Cost and quality required. ‫ﻣﻧﮭﺟﯾﮫ‬ ‫ﻹدارة‬ ‫اﻟﺗﺷﯾﯾد‬ ‫ﻣﺷروﻋﺎت‬ ‫ﻓﻰ‬ ‫واﻟﻣﻧﺎزﻋﺎت‬ ‫اﻟﻣطﺎﻟﺑﺎت‬ ‫اﻟﺼﯿﺎد‬ ‫اﻟﺴﻌﯿﺪ‬ ‫اﺳﺮاء‬ ‫و‬ ‫ذﻛﻰ‬ ‫اﺣﻤﺪ‬ ‫ﻣﺤﻤﻮد‬ ‫دوﯾﺮ‬ ‫أﺣﻤﺪ‬ ‫ﺣﺴﻨﻰ‬ ‫و‬ ‫اﻟﻤﻌﻤﺎرﯾﺔ‬ ‫اﻟﮭﻨﺪﺳﺔ‬ ‫ﻗﺴﻢ‬-‫طﻨﻄﺎ‬ ‫ﺟﺎﻣﻌﺔ‬ ‫ﻣﻠﺧص‬ ‫اﻟﻌﻣل‬ ‫ﺻﺎﺣب‬ ‫ﻣن‬ ‫ﻛﻼ‬ ‫ﺑﯾن‬ ‫ﺗﺗم‬ ‫اﻟﺗﻰ‬ ‫اﻟﻣواﻓﻘﺔ‬ ‫ﺑﺄﻧﮭﺎ‬ ‫اﻟﺗﺷﯾﯾد‬ ‫ﻣﺷروﻋﺎت‬ ‫ﻋﻘود‬ ‫ﺗﻌرف‬) ‫اﻟﻣﺎﻟك‬ (‫اﻟﻌﻣل‬ ‫وﻣﻧﻔذ‬) ‫اﻟﻣﻘﺎول‬ (‫ﻣن‬ ‫اﺟراءات‬ ‫ﺧﻼل‬ ، ‫اﻟﻣﺷروع‬ ‫ﻣن‬ ‫اﻟﻣطﻠوب‬ ‫اﻟﮭدف‬ ‫اﻟﻰ‬ ‫ﻟﻠوﺻول‬ ‫اﻟطرﻓﯾن‬ ‫ﻣﺳﺋوﻟﯾﺎت‬ ‫ﻣن‬ ‫ﻛﻼ‬ ‫ﺗﺣدد‬ ‫ﻣﺣددة‬ ‫ﺗﻌﺎﻗدﯾﺔ‬ ‫ﺣﯾث‬ ‫واﻟﻣﻧﺎزﻋﺎت‬ ‫اﻟﻣطﺎﻟﺑﺎت‬ ‫أﺻﺑﺣت‬ ، ‫اﻟﺣﺎﻟﻰ‬ ‫اﻟوﻗت‬ ‫ﻓﻰ‬ ‫اﻟﺗﺷﯾﯾد‬ ‫ﻣﺷروﻋﺎت‬ ‫ﻓﻰ‬ ‫ﻛﺑﯾرا‬ ‫ﺟﺎﻧﺑﺎ‬ ‫ﺗﺷﻛل‬ ‫و‬ ‫ﻻﻟﺗزاﻣﺎ‬ ‫واﻏﻔﺎﻻ‬ ‫وﻏﻣوﺿﺎ‬ ‫ﺗﻌﻘﯾدا‬ ‫أﻛﺛر‬ ‫اﻟﻣﺷروﻋﺎت‬ ‫أﺻﺑﺣت‬ ‫ﻣن‬ ‫ﻛﻼ‬ ‫ت‬ ‫اﻟ‬ ‫اﻟﻣﺷروع‬ ‫أطراف‬ ،‫ﻣﺧﺗﻠﻔﺔ‬ ‫اﻟﺗﻰ‬ ‫اﻟﻣﺷروﻋﺎت‬ ‫ﺗﻠك‬ ‫وﻧﺟﺎح‬ ‫وﺗﻛﻠﻔﺔ‬ ‫ﺗﻧﻔﯾذ‬ ‫ﻣﻌدل‬ ‫ﻋﻠﻰ‬ ‫ﻣﺑﺎﺷرا‬ ‫ﺗﺄﺛﯾرا‬ ‫ﺗؤﺛر‬ ‫واﻟﺗﻰ‬ ‫ﺑﺎﻟﺗﻌﺎون‬ ‫ﺗﺗﺳم‬ ‫أن‬ ‫ﯾﺟب‬ ‫واﻟﺗﻔﺎھم‬. ‫ﺑﻌدم‬ ‫أو‬ ‫دﻗﯾﻘﺔ‬ ‫واﻟﻐﯾر‬ ‫اﻟﻣﻌﻘدة‬ ‫ﺑﺎﻟﻣﺻطﻠﺣﺎت‬ ‫اﻹﺳﺗﻌﺎﻧﺔ‬ ‫أو‬ ‫اﻟﺻﯾﺎﻏﺔ‬ ‫ﻓﻰ‬ ‫اﻟرﻛﺎﻛﺔ‬ ‫ﺑﺳﺑب‬ ‫ﺗﻧﺷب‬ ‫ﻗد‬ ‫اﻟﺧﻼﻓﺎت‬ ‫ﻣن‬ ‫ﻛﺛﯾرا‬ ‫أن‬ ‫إذ‬ ً ‫إﻟﺗزاﻣ‬ ‫ﻟﺗﺣدﯾد‬ ‫اﻟﻌﻘد‬ ‫ﺑﻧود‬ ‫ﺿﻣن‬ ‫اﻟﺗطرق‬ ‫أﺣﻘﯾﺔ‬ ‫ﺣول‬ ‫اﻟﺗﻌﺎﻗد‬ ‫طرﻓﻰ‬ ‫ﺑﯾن‬ ‫اﻟﺧﻼف‬ ‫ﯾﺛﯾر‬ ‫ﻗد‬ ‫ﻣﻣﺎ‬ ، ‫اﻟﺗﻌﺎﻗد‬ ‫أطراف‬ ‫ﻣن‬ ‫طرف‬ ‫ﻛل‬ ‫وﺣﻘوق‬ ‫ﺎت‬ ، ‫ﻣﻌﯾن‬ ‫ﻋﻣل‬ ‫ﺑﺗﺄدﯾﺔ‬ ‫إﻟﺗزاﻣﮫ‬ ‫أو‬ ‫ﻣﺎ‬ ‫ﻣطﺎﻟﺑﺔ‬ ‫ﻓﻰ‬ ‫أﺣدھم‬ ‫ﺗﻌرف‬ ‫ﺣﯾث‬ ‫اﻟﻣطﺎﻟﺑﮫ‬ ‫ﺑﺄﻧﮭﺎ‬ ‫اﻟﻌرف‬ ‫أو‬ ‫اﻟﻘﺎﻧون‬ ‫أو‬ ‫اﻟﻌﻘد‬ ‫أﺣﻛﺎم‬ ‫اﻟﻰ‬ ‫ﻣﺳﺗﻧد‬ ‫ادﻋﺎء‬ ‫ﻧﺗﯾﺟ‬ ‫ﻣﻌﯾﻧﺔ‬ ‫واﻗﻌﺔ‬ ‫ﻋﻠﻰ‬ ‫ﺑﻧﺎءا‬ ‫أﺧر‬ ‫ﺷﺧص‬ ‫ﻗﺑل‬ ‫ﺷﺧص‬ ‫أﺣﻘﯾﺔ‬ ‫ﺗؤﻛد‬ ‫اﺧﻼل‬ ‫وﺟود‬ ‫ﺔ‬ ، ‫اﻟﻣﺧﺗﻠﻔﺔ‬ ‫اﻟﻌﻘد‬ ‫اﻟﺗزاﻣﺎت‬ ‫ﻣن‬ ‫ﺑﺄى‬ ‫اﻟﻣطﺎﻟﺑﺎت‬ ‫وأﻛﺛر‬