This article discusses the findings of a research on production of care in healthcare networks in a municipality in the South of Brazil, regarding the power of the bond as a tool-concept to reorganize work processes of healthcare teams. The methodology was a cartographic approach that consisted in following the experiences of three “guiding users” in order to provide researchers with a perspective that is closer to that of users. We considered mutual acknowledgment and symmetric relationships, associated with a shift in the positions of recognized knowledge, as an ethical condition to the development of bonds. We argue that the construction of bonds is a powerful strategy to transform daily healthcare practices, based on an ethical-esthetic-political project that focuses on users’ demands and health needs, taking into account their singularities, and established through symmetric relationships.
Seixas, C. T., Baduy, R. S., da Cruz, K. T., Bortoletto, M. S. S., Slomp Junior, H., & Merhy, E. E. (2019). The power of the bond for healthcare production: What guiding users teach us. Interface: Communication, Health, Education, 23. https://doi.org/10.1590/Interface.170627