Agent SocialMetric: Una plataforma basada en tecnología web para ambientes de enseñanza y soporte de valoración de conflictos en el aula

Abstract

Nowadays, numerous software tools are used to assist students and encourage learning in education. Through various investigations and as a result of ICTs development, it was feasible for us to create a web tool called Agent SocialMetric. It is based on the interlacing of Social Network Analysis (SNA) with Intelligent Conversational Agents (in our case, the Albert agent). The primary purpose of the tool is to assist teachers, showing the prevailing social climate in the classroom through Albert. In this article we show the fundamentals and motivations of the proposal together with a description of the methodology embedded in Agent SocialMetric. Circumscribing the application to a case study in the field of secondary education, it is possible to see attitudes, specific behaviors of peers and the positions of these students in the social network of the classroom, that influence bullying. Finally, we will provide conclusions and future work.