Multicriteria analysis of Hungarian journey planners

Abstract

For planning and realization of travel chains journey planners can be used, but these often offer only partial solutions, especially considering the domestic operators. In order to reveal the improvement opportunities of the journey planners an evaluation method was developed. Using the method the journey planners can be compared in a quantitative way and ranked by functional, operational and visualization features. Journey planners of bus transport operators (Volán) in Hungary were analyzed and evaluated, some top features were also highlighted. The evaluation was performed taking the preferences of certain user groups into consideration, thus the values and ranking varied. The novelty of the paper is the application of our general evaluation method for Hungarian operators and the ranking among them, which provides input for development measures. The spatial properties of the journey planners were also represented in order to highlight the geographical differences.