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Productivity enhancement from computer-mediated communication: A systems contingency approach

Communications of the ACM (1988) 31(12) 1438-1454
DOI: 10.1145/53580.53583
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Abstract

A systems contingency approach to social impacts of computing predicts that productivity enhancement will be a function of a complex interaction of social and technical systems. © 1988, ACM. All rights reserved.

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Hiltz, S. R. (1988). Productivity enhancement from computer-mediated communication: A systems contingency approach. Communications of the ACM, 31(12), 1438–1454. https://doi.org/10.1145/53580.53583

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