A opinião dos enfermeiros diretores sobre a intervenção do enfermeiro chefe

Abstract

Modern management, beyond its administrative components--planning, organizing, directing and control--requires a combination of knowledge, skills, attitudes and behaviors, such as leadership, performance management, strategic thinking and planning, negotiation, communication, human resource management and continual improvement, reflected on the intervention of head nurses. This article presents a part of a study developed in the PhD in nursing. Objective: To know the opinion of the directors of nurses from five hospitals in northern Portugal, in the areas of intervention of the head nurses. Method: This is a qualitative study in which a semi - structured interview to directors of nurses was used. Data processing was performed using content analysis according to Bardin. Results: it is highlighted the convergence of views of respondents around care management, human resource management, materials and projects; strategic planning; nursing education; research and science. Conclusions: The head nurse is seen as a structural element in managing a care unit and driving force of development of care quality, professionals and services, making it essential to have a greater commitment in training these professionals.