After a serious further offence: The experiences of practitioners

Abstract

This article examines probation practitioners’ experiences of supervising an individual who commits a serious further offence (SFO). In particular, it explores the impact on staff of the Probation Service's processes for reviewing practice following an SFO. The article draws on findings from two small-scale qualitative studies, which investigated the perspectives of practitioners and managers with experience of these processes. The findings show that an SFO and its aftermath have a negative impact on the emotional well-being of staff, that there are concerns about procedural fairness, and that there can be a focus on the actions of the individual practitioner rather than on wider systemic failings. The article advocates for a change in process to improve the quality of practice and foster an organisational culture that treats staff with respect and care.