Technological Implementation for Increasing the Production Effecitivity

Abstract

This study seeks to assess benchmarking in enhancing organizational performance. For the study, a survey research model has been adopted. Questionnaires have been issued to 60 DALMIA Cement management staff. The formulated theories are evaluated using the application of Pearson's correlation. The outcome revealed that benchmarking helps in improving product quality, increasing customer’s satisfaction level, increasing profitability and enlarging market share. In order to make appropriate use of benchmarking technique and enjoy its benefits, the research recommended that organizations should follow meticulously the steps in the benchmarking process, effectively communicate the requirements for change to employees in the organization, maintain the ethics of conduct in benchmarking and successfully eliminating the challenges and barriers in benchmarking to ensure that the cost of benchmarking is not higher than the benefits thereof.