Using structural equation modeling to propose a model for shopping complex design based on universal design concept

Abstract

Universal design (UD) is a design style that promotes the design for all people regardless of their abilities and sociodemographic features. The UD is also viewed as an element of social sustainability. Shopping complexes, as one of the main places for leisure activities, can be designed and assessed based on UD to enhance the usability for all shoppers. At present, no clear definition of UD is available in shopping complex design criteria. Consequently, a very limited number of design and assessment guidelines are based on UD. The present study remedied this shortcoming in knowledge through translating and defining the conceptual components of features of UD for shopping complexes. The contribution of shopping complexes' design elements also was identified. The aforesaid objectives were achieved through a comprehensive literature review. The findings of this review contributed to the development of conceptual models to define UD in shopping mall design. This study administrated a questionnaire to collect data, and the data were tested for model fitness using structural equation modeling. The UD translation can help practitioners and researchers to design and assess the shopping complexes to ensure all shoppers are served on an equal basis.