The Managerial Roles of Academic Library Directors: The Mintzberg Model

Abstract

This study examines the internal and external managerial roles of academic library directors based on a model developed by Henry Mintzberg. External managerial roles involve the direc-tor with commitments and activities outside the library; internal managerial roles focus on staffing and planning issues within the library. The work contacts of academic library directors were studied as a follow-up to the analysis of managerial roles. Although much has been writ-ten recently on the manager's need to cultivate external organizational ties, survey results indicated that the ninety-seven responding directors were primarily involved with internal managerial roles and work contacts.