Labour Market Skill Deficiencies in the Tourism and Hospitality Industry

Abstract

The Slovenian tourism and hospitality labour market suffers from several deficiencies and structural imbalances. This paper focuses on one solution to these problems in terms of certifications of accredited national vocational qualifications. The tenth anniversary of Slovenia's adoption of the National Professional Qualifications Act seems a convenient time to evaluate the results of this certification system and measure the benefits. A survey was conducted on a sample of employers in the tourism and hospitality industry. Using quantitative data analysis as well as a correlation and multivariate factor analysis, the major deficiencies in the implementation of the certification system were identified. (English) [ABSTRACT FROM AUTHOR] Strukturna neskladja in pomanjkanje znanja in delovne sile na slovenskem trgu dela se odražajo tudi v turizmu in gostinstvu. V prispevku obravnavamo eno izmed možnih rešitev problemov na trgu dela, povezano z uvajanjem sistema certificiranja nacionalnih poklicnih kvalifikacij. Ob deseti obletnici sprejetja Zakona o nacionalnih poklicnih kvalifikacijah ocenjujemo rezultate uvajanja tega sistema in zaznane prednosti pri deležnikih. Opravili smo anketno raziskavo na vzorcu delodajalcev v turizmu in gostinstvu. S kvantitativno analizo dobljenih podatkov, korelacijsko in multivariatno faktorsko analizo smo identificirali poglavitne dejavnike neuspešnosti pri implementaciji sistema certificiranja nacionalnih poklicnih kvalifikacij. (Slovenian) [ABSTRACT FROM AUTHOR] Copyright of Our Economy (Nase Gospodarstvo) is the property of Faculty of Economics & Business, Maribor (FEB) and its content may not be copied or emailed to multiple sites or posted to a listserv without the copyright holder's express written permission. However, users may print, download, or email articles for individual use. This abstract may be abridged. No warranty is given about the accuracy of the copy. Users should refer to the original published version of the material for the full abstract. (Copyright applies to all Abstracts.)