Exploring the relationship between knowledge management and core competencies to improve universities success in Jordan: Testing the mediating effect of employee engagement

Abstract

Strong job results require a lot of work and assistance from many people, particularly when it comes to academic accomplishment. Therefore, the justification for this research is that success at universities involves knowledge, effort, and significant academic engagement. To encourage change and success in universities. Also, it is crucial to possess the necessary skills even when achieving this goal. Therefore, this research seeks to explain the relationship between knowledge management, core competencies, and university success with employee engagement as mediating. The data was gathered from ten Jordanian public universities. was also chose respondents were chosen using convenience sampling, and the data, which included responses from 365 respondents, were analyzed using the Partial Least Squares (PLS) modeling technique. The results of the research found that knowledge management and core competencies are significantly influenced by employee engagement and organizational success. Moreover, employee engagement has a significant relationship with organizational success. More importantly, the analysis revealed that employee engagement plays a mediating role between knowledge management, core competencies, and organizational success. Top management must begin planning the changes required to meet the demands of knowledge management and core competencies while also capitalizing on opportunities to improve organization success and employee engagement.