The mediating effects of employee trust and job satisfaction in the relationship between empowerment leadership and employee loyalty

Abstract

This research investigates the mediating role of employee trust and job satisfaction in the association between empowerment leadership and employee loyalty among medical staff in the private healthcare system located in southern Vietnam. The study involved 374 doctors, nurses, and other medical personnel employed within this private healthcare system. Data analysis was conducted using partial least squares structural equation modelling (PLS-SEM) with the SmartPLS 4.0 software. The findings from the structural model analysis indicate that empowerment leadership has a direct positive influence on medical staff's loyalty to the organisation, as well as a positive impact on intermediate factors such as employee trust and job satisfaction. Furthermore, employee trust and job satisfaction were found to have a positive effect on employee loyalty towards the organisation.