Customer Satisfaction towards E – Banking

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Abstract

In any business organization has to listen to its external customers and stakeholders. In previous studies results shows success in terms of long term of an organization is depended on their capacity to create and sustain reliable customer satisfaction and preferences to change. For continuing satisfaction of customers, the organization has to take proper measurements fordeveloping and improving the methods and processed. Customer satisfaction is a model to facilitate results that are significant, consistent and effective to forecasting the financial ability of an organization. This research customer satisfaction towards E – banking should be prepared with utmost carefulness. Determining customer satisfaction must be a constantly, reliable, suitable, precise and consistent process.A new approach in customer satisfaction becomes an important tool in strategic business units to the organization.

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Prasad*, A. P., Rao, D. V. C., & Kumar, Dr. G. V. (2019). Customer Satisfaction towards E – Banking. International Journal of Innovative Technology and Exploring Engineering, 9(2), 5063–5068. https://doi.org/10.35940/ijitee.b8004.129219

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