Apoio institucional e análise do trabalho em saúde: Dimensões avaliativas e experiências no Sistema Único de Saúde (SUS)

Abstract

This paper presents the institutional support as a strategy for collective analysis of healthcare work. This strategy is presented in a joint methodological aggregating benchmarks of humanization and the concept of work as an activity and as a service relationship. In this direction we present analytical axes built with the experience of institutional support in SUS.