A New Human Capital Development Framework in Logistics and Supply Chain Incorporating Industry 4.0

Abstract

When Industry 4.0 technologies are utilized in logistics practices, they create a Logistics 4.0 environment, and the key to successfully implementing Logistics 4.0 practices is the human capital of the logistics industry. The human capital of the logistics industry was found to be classified into four major categories, namely operative, supervisor, management, and government. This study aims to develop a new human capital framework that guides the logistics industry towards successfully implementing and managing Logistics 4.0 practices. The significance of this study is to utilize a new framework to shorten the gap between current basic logistics practices into Industry 4.0 practices. An integrative literature review technique was used thoroughly and reviewed and analyzed in order to create the Logistics 4.0 human capital development framework in a manner that satisfies the categories of logistics human capital. A combination of the business logistics management (BLM) framework and Industry 4.0 elements creates a new human capital development (HCD) framework in logistics and supply chains.