A team-based approach to developing training, documentation, and communication for a virtual reality space

Abstract

This paper is a case study of a data visualization and virtual realities technologies space in a university library which had been misunderstood, underused, and neglected. Through an intense project-management effort involving stakeholders over the summer months, the space received a mutually-agreed upon purpose, and co-developed documentation, training, and communication strategies. As a result, the use of the space increased tenfold from the previous 3 years of operation and led to multiple new connections across campus with users of and researchers in virtual reality. This project demonstrates an effective method of re-envisioning the purpose of a space by engaging multiple stakeholders to gain a shared vision. Ultimately, this method can be employed by other institutions looking to improve use of a space or service