Aplicación del proceso de jerarquía analítica (AHP) para la toma de decisión con juicios de expertos

Abstract

When finely analyzing complex decisions, it is necessary to use several methods of operational research, decision theory in particular. However, these normally cannot handle election tie-breakers or disagreement in group decisions for certain reasons. In this article, we extend the range of the methodological scheme of the analytical hierarchy process (AHP) to address problems in reaching consensus among experts. First, we verify that it is a technique that guarantees the necessary set of preferences in an expert judgment; then we apply a prioritization procedure with the geometric mean to verify, reach and improve the level of consensus of the group via this technique. Finally, through a case of application in the industrial logistics sector, the scheme developed is illustrated, reaching positive results that indicate its effectiveness and applicability within the field of the Decision Theory.