The Influence of Job Insecurity and Work Environment on Turnover Intention Through Work Stress at Rama Restoran Bali Group

Abstract

Turnover intention occurs when employees consider leaving their jobs due to dissatisfaction or high work pressure. This study examines the effect of job insecurity and work environment on turnover intention through work stress at Rama Restoran Bali Group. A descriptive quantitative approach was used, with a sample of 180 permanent employees selected through non-probability sampling. The analysis was conducted using Structural Equation Modeling (SEM) and Partial Least Squares (PLS) with SmartPLS. The results show that job insecurity has a positive and significant effect on work stress (? = 0.42, p < 0.001), as does the work environment (? = 0.35, p < 0.001). Job insecurity directly increases turnover intention (? = 0.38, p < 0.001), and the work environment also positively influences turnover intention (? = 0.31, p < 0.001). Furthermore, work stress significantly affects turnover intention (? = 0.47, p < 0.001) and acts as a partial mediator between job insecurity and turnover intention (? = 0.20, p < 0.001) as well as between work environment and turnover intention (? = 0.16, p < 0.001). To reduce turnover intention, the company should enhance internal communication through employee aspiration forums and improve working conditions by optimizing lighting and workspace ergonomics. Additionally, a fairer task distribution system, aligning work targets with employee capacity, and implementing time management training and employee welfare programs can help reduce work stress and improve job satisfaction.