Facilitating students’ use of feedback: Capturing and tracking impact using digital tools

Abstract

This chapter explores the potential for digital tools to capture and track the impact of feedback. Advocating a shift from transmission-focused to learning-focused feedback processes, the chapter surfaces challenges inherent to visualising the impact of feedback processes and then reviews uses of learning analytics to illuminate students’ responses to feedback. The potential to capture the digital footprint of students’ interactions with feedback is discussed with reference to an e-portfolio system with a learning analytics dashboard. In this example, students were able to synthesise multiple feedback exchanges, visualise their key strengths and areas for development, and record and monitor actions on the basis of feedback information. Winstone argues that it is important for feedback impact to be visible to students as well as educators.