HARMONY IN CONSTRUCTION: UNRAVELLING STAKEHOLDER DYNAMICS IN A COMMUNITY-CENTRIC PROJECT

Abstract

The successful delivery of construction projects is contingent upon a myriad of factors, with effective stakeholder management standing out as a linchpin in the intricate web of project dynamics. This study aimed at exploring the dynamics of stakeholder relationships in the construction project and provide insights that can inform both theory and practice in the realm of construction project management. Qualitative approach was used to explore the dynamics of stakeholder relationships during the delivery of a construction project. Semi structured interviews municipal mangers, project managers and focus group discussions were conducted community members. Political interference and lack of community involvement were found to have negative impact toward on the delivery of construction project. Politicisation of service delivery by ward councillors have been found to have to be the causal factor for lack of community involvement during the delivery of construction projects. Project managers and practitioners should adopt a nuanced approach that extends beyond conventional planning and execution, recognizing the socioeconomic and cultural intricacies of the community. The success of construction projects, as evidenced in Kayamandi, hinges on fostering collaboration and building partnerships with local entities. This study contributes to the evolving discourse on construction project management, theory, policy and practice in terms of stakeholder engagement strategies in the delivery of construction projects within the broader municipal landscape.