This document describes the experience of São Paulo state government in its initiatives to develop an e-gov standard, focusing on the importance of centralization of access efforts from the citizen's perspective and the role of human-computer interaction and social and digital inclusion in this process. © IFIP International Federation for Information Processing 2007.
CITATION STYLE
Facis, R., Torres, C. A. N., & De Vasconcelos, J. B. (2007). São Paulo state e-gov: LabIHC and e-poupatempo’s experience. In Lecture Notes in Computer Science (including subseries Lecture Notes in Artificial Intelligence and Lecture Notes in Bioinformatics) (Vol. 4663 LNCS, pp. 680–681). Springer Verlag. https://doi.org/10.1007/978-3-540-74800-7_80
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