A Systematic Review on the Strategic Utilization of Information Systems and IT Infrastructure Flexibility

Abstract

Hardware, software, network and data are a part of the components required in IT infrastructure in an organization for their day-to-day operation. Any changes, demands, requests, customizations, etc. from customers towards certain product/services, changing direction or business objectives, to accommodate the technological invention and innovation and also to follow current trends, it can be done and fulfilled easily, efficiently and effectively if their IT infrastructure is flexible. Furthermore, to compete with other organizations, the organization itself must ensure which information systems should be in place and/or which one to be maintained. This leads the managers or decision makers to maximize their ability, capability, wisely and strategically use of information systems in assisting them to direct, evaluate, guide and suggest for better decision making. Therefore, this study attempts to identify the determinants of strategic utilization of information systems. Literally, most researcher identified determinants of any subject matters via literature review processes. The mechanism in capturing determinants during literature review processes is varies to one another among researchers. Mainly in this study, the researchers decided to use systematic review as it is one of the best ways for the researchers to dig and evaluates which of the dimensions best suit both dependent variables (DV) and independent variables (IV). In the process of systematic review, five (5) components involved, such as problem formulation; literature search; data evaluation; data analysis; and interpretation of results. Respective variable findings was drawn using schematic and it is lead the researchers to decide which dimension best to represent respective variable. Copyright © 2016 International Business Information Management Association