The Impact of Gig Economy Workers' Job Engagement on Job Satisfaction: A Study Based on the Mediating Effect of Job Burnout

Abstract

With the continuous development of information technology, the gig economy based on the Internet has gradually become a new type of work mode. Compared with the traditional full-time work mode, the gig economy has the characteristics of more flexibility and freedom, but also has some problems, such as lack of welfare protection and unstable income for employees. If we hope for the gig economy to have long-term and stable development, one of the key factors is to improve the Job Satisfaction of gig workers. Among the factors related to Job Satisfaction, gig workers' experience with their work and emotions towards the platform or organization play an important role. Based on this, this study used the JianShu intelligent survey platform to distribute questionnaires to gig workers in the delivery industry, ride-hailing industry, and other gig economy sectors nationwide, aiming to explore the relationship between job involvement, Job Burnout, and Job Satisfaction. The study found that job involvement and Job Satisfaction of gig workers are significantly positively correlated, while Job Burnout and Job Satisfaction are significantly negatively correlated. At the same time, Job Burnout plays a certain degree of mediating role between job involvement and Job Satisfaction, that is, job involvement affects Job Satisfaction by influencing Job Burnout.