Correlation between emotional intelligence and nurse work stress in hospitalization services, undata hospital

Abstract

BACKGROUND: The high work demands on nurses in their work, the greater the possibility of a nurse experiencing work stress. AIM: This study aimed to determine the relationship between self-awareness, self-regulation, self-motivation, empathy, and social skills with the work stress among nurses in the hospitalization services of Undata Hospital, Central Sulawesi Province. METHOD: It was a quantitative research with a cross-sectional approach and using the accidental sampling method. Data were collected by a questionnaire with a Likert scale and the WHO DASS questionnaire toward 63 respondents and statistically analyzed using the Chi-square test. RESULTS: A relationship between self-awareness (p = 0.034), self-management (p = 0.044), self-motivation (p = 0.012), empathy (p = 0.021), and social skills (p = 0.026) with work stress among nurses in hospitalization services of Undata Hospital, Central Sulawesi Province. CONCLUSION: Emotional intelligence affects the nurses’ work stress in a hospital during work implementation.