ELIMINATION OF COGNITIVE DISTORTIONS BY BUSINESS MANAGERS THROUGH A COACHING APPROACH

Abstract

Cognitive distortions occur in every area of life. In the business sphere, the tendency to make decisions based on incorrect, incomplete, or distorted information poses a dangerous risk. Cognitive distortions made by business managers are present not only in the decision-making process but also in everyday communication, where they can affect work and business relationships. The aim of the paper was to verify the existence of connections between the occurrence of cognitive distortions in business managers and the coaching approach in the context of the business behaviour of managers. This brings a new perspective on the issue of cognitive distortions and their elimination through a coaching approach. The validated CCC3 methodology for assessing coach competence and the PKO18 methodology for assessing the four cognitive distortions were used. The data showed a normal distribution; therefore, parametric tests such as Pearson's correlation coefficient and t-test for two independent samples are used in this paper. Data were processed in IBM SPSS 26 statistical program. The results of a sample of 174 business managers confirm that a coaching approach can eliminate cognitive distortions in business behaviour. In addition to the known benefits of the coaching approach presented in the theoretical part of the paper, the findings, actuality and novelty of this study enrich the knowledge in terms of eliminating cognitive distortions in business managers.