Determinants of Mobile Cloud Computing Adoption by Financial Services Firms

Abstract

Prior studies have found that mobile cloud computing could bring substantial cost savings to firms, ultimately resulting in reduced transaction cost to customers. Despite this, financial firms in Fiji are slow adopters of mobile cloud computing. The study identifies the challenges faced by financial firms in the adoption of mobile cloud computing to advance the literature on innovation adoption with evidence from a unique context – a Pacific island country. The context is important as the issues are likely to be similar in other developing and remote island countries but the extant research is largely confined to developed countries. Our findings suggest that the lack of mobile cloud computing policy, infrastructure constraints, and security constraints, among others are the main barriers to the adoption thereof. The study contributes by presenting a revised model based on factors that emerged from the study.