A performance management framework for managing sustainable collaborative enterprise networks

Abstract

Many enterprises have difficulties to understand how sustainability can be managed. This scenario requires new tools that aid to define and collect the necessary information for managing the performance of the network and assuring its sustainability at the same time. The purpose of this paper is to introduce an integrated performance management framework that fills this research gap and aid to manage the sustainability of the enterprise network from its strategy into its operations in order to provide a tool for managing the sustainability performance more efficiently and effectively. The framework has been applied within a bathroom furniture supply chain.