Structural Equation Modeling (SEM) of Performance Evaluation Indices in General Directorate of Youth and Sport of Guilan Province with Partial Least Squares (PLS)

Abstract

Purpose : to evaluate the performance evaluation the indexes of general directorate of youth and sport of Guilan province by using the BSC approach. Material : This was a descriptive and field -based survey. The population included managers and experts from the general directorate of youth and sport of Guilan province. The purposive sampling was used. A questionnaire was used to collect data. Content validity and reliability were approved by experts Cronbach's alpha test (0.89) respectively. For data analyzing and model fitting the structural equation modeling (SEM) with PLS software was used. Results : performance evaluation model of general directorate of youth and sport of Guilan province has four factors, 12 dimensions and 55 indicators. So that learning and development factor has 4 dimensions and 13 indicators, internal processes have 4 dimensions and 23 indicators, financial factor has 2 dimensions and 7 indicators and customer and sport results have 2 dimensions 12 indicators. Internal processes, customer and sporting results, learning and development and financial factors had coefficients of factor loading of 0.91, 0.83, 0.81 and 0.80 respectively. Conclusion : We concluded that, in evaluating the performance of the organization, special attention should be paid on four studied terms and their confirmed dimensions and indicators. Based on the factor loading priority of activities and evaluation should be allocated to internal processes, customer and sporting results, learning and development and financial factors. So this index can be used to design a model to evaluate the performance of the general directorate of youth and sport of Guilan province.