Comparative Study on Change Management

Abstract

Change is vital in all types of organizations. The main focus of change is to always improve the business; and it must be able to execute change with least cost and least risk of business disruption. The study mainly focuses on change management process of Information Technology Infrastructure Library (ITIL) as there are several tools from different vendors, which support ITIL. This study will explore the similarities and differences among the prominent tools and produce comparative study on change management. General Terms ITIL, Change Management.