Project knowledge transfer: A study with brazilian project managers

Abstract

In a rapidly changing business environment, companies are continually striving to increase productivity and maintain competitiveness. Projects become the delivery mechanism for the products and services of these organizations, which use more and more knowledge workers who benefit from accumulated knowledge and learn from other projects. Thus, the transfer of knowledge, in the area of strategic management, has an important role in the integration of knowledge to optimize the delivery of products and services. This study aimed to identify the best practices of knowledge transfer and evaluate if they are applicable in project management. For this, a theoretical survey was carried out identifying the knowledge transfer practices and, later, a instrument was developed, which was applied to the Brazilian project management community. The data treatment involved the application of test of Equal Variances and One Way ANOVA to prioritize results. There were 365 responses and the dimensions Culture, Leadership and Communication were identified as the most relevant for the transfer of knowledge in project management, being critical success factors among the members of the project team.