Agents of change

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Abstract

The combination of commission capping by airlines and the advent of new technology was expected to spell doom for many in the travel agency business. But cushioned by the economic upturn, the sector is starting to adapt to the changing environment in a bid to survive.

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APA

Levere, J. (1997). Agents of change. Airline Business, 1997(8), 52. https://doi.org/10.46787/elthe.v4i2.3445

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