The Impact of Human Resource Management (HRM) Practices on Graduate Volunteer Performance: A Case Study of Microfinance Institutions in Cameroon

Abstract

With the present expansion of the global market and its related factors, mo st organizations are faced with the challenge of ensuring their business processes are efficient and well performing . The implication of this expansion is that mana gers will have to recruit highly skilled personnel to bridge the gap caused by this globalization by investing more human resources to strategically put the organization in a competitive lead. This study is aimed at analyzing the impact of HRM practices on graduate volunteer performance, a case study of Microfinance institutions in Cameroon. This study presents an overview of how the said HRM practices (performance appraisal, training & development and motivation & compensation) could improve or have an impact on the performance of graduate volunteers in an organization, in order for them to eventually achieve their goals and objectives as graduate volunteers while conveying beneficial outcome for both volunteers and the organization thereby enhancing performance. We used a closed-ended questionnaire for our data collection and IBM SPSS 25.0 was used for the analysis. A total of 240 questionnai res were used for the analysis. The results revealed that motivation & compensation have a greater impact on graduate performance with a significant beta (β) coefficient of 0.388. volunteer The analysis also revealed that all variables in the model are significantly moderated positively. Further analysis shows that the independent variables (performance appraisal, training & development and motivation & compensation) are significant predictors of the dependent variable (graduate volunteer performance). This research work adds to the already existing literature in human resource ma nagement studies and can be used as a framework for evaluating the performance of employees, volunteers and the company in the long term and also help organizations to sel ect and implement appropriate HRM practices to enable graduate volunteers to achieve their objectives. Future research may involve extending the scope of the stu dy and also increasing the number of variables under the human resource management practices.