Evaluation of urban transport management

Abstract

The evaluation of a diverse range of transport management measures requires a complex yet pragmatic approach; covering the entire spectrum of impacts on the environment, society, economy, transport and energy. Using a mixed-method evaluation framework, combining qualitative and quantitative data collection methods, provides a broader more comprehensive transport management evaluation. This incorporates environmental and social aspects with the more traditional cost and transport elements. In this paper performance indicators were used in a multi-criteria analysis to monitor the impacts of transport management measures, through the use of ex-ante and ex-post scenarios. A 14-step guide to project evaluation is drawn up. The evaluation requirements for different scales of transport management projects are also considered, as well as the shortcomings of existing techniques. Experience gained from the evaluation of the EU CIVITAS project, MIRACLES, is used to derive future evaluation recommendations.