Where do angry birds tweet? Income inequality and online hate in Italy

Abstract

Do spatial socioeconomic features influence a digital behaviour like cyberhate? Our contribution provides an answer to this question, showing how high levels of income inequality determine high volumes of hate tweets in Italy. Our findings are robust to potential endogeneity problems of income inequality, as well as to the inclusion of confounding factors and to competing estimation strategies. Additionally, we find that education does not act as a protective factor against cyberhate in unequal places, aligning with existing evidence showing that inequality may trigger intolerance, including among educated people, threatening the perceived stability of social positions. Also, in the Italian case, the perception of economic insecurity fuels cyberhate, alongside the transmission of self-interest values along family generations. The latter finding relates to existing evidence supporting the role of persistent social norms in shaping people's attitudes.