The role of communication in project management: validation of a communication management model for project management

Abstract

Planning, managing, and monitoring communications are the recommended steps for communication in Projects. For this reason, Malluk [1], Odine [2] and Muszinska [3], among others, highlight the necessity of understanding project management and organizational communication from a holistic perspective with the purpose of allowing projects to have an organic management and be successful. Due to this fact, since 2020 researches have been working at Universidad Ean in a research project to demonstrate the importance of the role of communications in project management, that guarantees a holistic and organic integration. As a result of this investigation, this paper presents a communication model for communication management in projects, where communication will be seen as part constitutive of projects instead of a simple instrument.