Tailoring Treatment in the Age of AI: A Systematic Review of Large Language Models in Personalized Healthcare

Abstract

Large Language Models (LLMs) are increasingly proposed to personalize healthcare delivery, yet their real-world readiness remains uncertain. We conducted a systematic literature review to assess how LLM-based systems are designed and used to enhance patient engagement and personalization, while identifying open challenges these tools pose. Four digital libraries (Scopus, IEEE Xplore, ACM, and Nature) were searched, yielding 3787 studies; 16 met the inclusion criteria. Most studies, published in 2024, span different types of motivations, architectures, limitations and privacy-preserving approaches. While LLMs show potential in automating patient data collection, recommendation/therapy generation, and continuous conversational support, their clinical reliability is limited. Most evaluations use synthetic or retrospective data, with only a few employing user studies or scalable simulation environments. This review highlights the tension between innovation and clinical applicability, emphasizing the need for robust evaluation protocols and human-in-the-loop systems to guide the safe and equitable deployment of LLMs in healthcare.