Prioritization of key activities on establishment of BPM practice in apparel organizations

Abstract

The initial assumption within this paper is that successful implementation of business process management (BPM) practice in the apparel industry organizations depends on a set of priority steps and activities shaped by the specific characteristics of the apparel industry. The apparel industry is considered to be particularly specific because it has a labor-intensive and creative character, it is necessary to acquire certain professional knowledge and skills, the female workforce force is dominant, and micro, small and medium-sized enterprises (MSMEs) are present in the largest number. The aim of this paper is to perform prioritization and categorization of BPM practice establishment activities, based on the highlighted specifics, by integrating analytic hierarchy process (AHP), weighted aggregates sum product assessment and ABC analysis. The result showed that group A consists of 12 key activities, the first of which is the definition of process roles and responsibilities.