Employee monitoring, productivity, privacy and harassment: Auditing technology training and adoption in public administration

Abstract

Organizational intentions may be focused on enhancing productivity and managing digital age business risks through the adoption sof employee monitoring technology, it may, however, be perceived as an unnecessary intrusion of the privacy space of employees at the workplace which may develop a reaction towards non-adoption and/or intentional resistance towards such automation. Auditing employee intentions before the initiation of any change in the technology space in the organization is a vital strategy for any sort of change management. In this context, current study surveys the public sector employees in the economy of Brunei Darussalam. The study has three research objectives which may be described as the organizational dimensions of the application of monitoring technology at the organization regarding having privacy policies and training opportunities for employees, to understand the intentions of employees for using monitoring technology. A survey of public sector employees has been conducted in Brunei's economy using paper based questionnaires as well as using Google forms which has generated 149 responses ready for analysis using Cronbach's Alpha, Correlation, and Linear Regression methods. The study has found that employees are not very enthusiastic to use employee-monitoring technology for the sake of increasing organizational productivity or profitability. However, as the technology can decrease the unnecessary harassment at the workplace, therefore, this variable has reflected their intention to adopt to even employee-monitoring technology if implemented at the workplace.