A Narrative Review of Systematic Reviews on the Applications of Social and Assistive Support Robots in the Health Domain

Abstract

As the interest in social and assistive support robots (SASRs) grows, a review of 17 systematic reviews was conducted to assess their use in healthcare, emotional well-being, and therapy for diverse populations, including older adults, children, and individuals with autism and dementia. SASRs have demonstrated potential in alleviating depression, loneliness, anxiety, and stress, while also improving sleep and cognitive function. Despite these promising outcomes, challenges remain in identifying the most effective interventions, refining robot designs, and evaluating long-term impacts. User acceptance hinges on trustworthiness and empathy-driven design. Compared to earlier review studies, recent research emphasizes the ongoing significance of emotional engagement, the refinement of robot functionalities, and the need to address ethical issues such as privacy and autonomy through robust cybersecurity and data privacy measures. The field is gradually shifting towards a user-centered design approach, focusing on robots as tools to augment, rather than replace, human care. While SASRs offer substantial benefits for emotional well-being and therapeutic support, further research is crucial to enhance their effectiveness and address concerns about replacing human care. Algorethics (AI ethics), interdisciplinary collaboration, and standardization and training emerge as key priorities to ensure the responsible and sustainable deployment of SASRs in healthcare settings, reinforcing the importance of rigorous methodologies and ethical safeguards.