The 5Ws of Enterprise Content Management (ECM) Research

Abstract

Digital contents are incrementing at an exceptional pace. The world has never been the same again since the explosion of the Internet gateway. People accessing and creating information at every corner of the world. The jobs that usually reserved to a technical person called ‘webmaster’ are no longer own that privileged. Anyone at any part of the world may create new content with just a single click. These inabilities of the organization to efficiently manage their digital content has led to the exploration of a new field in Information System (IS) research. Enterprise Content Management (ECM) is the strategies, tools, process and skills that enable the organization to manage their digital contents throughout its entire lifecycle. With the new challenges of cloud computing and big data, academics and practitioners argue about the relevancies of this field to sustain its existence for further studies. Is ECM a worthy discipline for further research? By answering this question, this paper aims to revitalizing and introduce new ideas to the ECM researchers and analysing the current state of ECM literature.