Behind the curve: Technology challenges facing the homeland intelligence and counterterrorism workforce

Abstract

Those charged with protecting the homeland through intelligence analysis, particularly in counterterrorism, must be capable of rapidly adopting innovative technologies to detect and prevent exploitation and disruption of vulnerable critical infrastructures. However, implementing these responses requires a highly skilled technical workforce that is continually provided with timely educational and training programs. Yet, questions remain regarding the technical aptitude necessary to respond to today's terrorism threats and the Department of Homeland Security's ability to provide consistent and rigorous standards for technology training and education. By surveying analysts, we examine what, if any, educational and training programs have been provided to adapt and remain technologically competitive and effectively utilize emerging technologies. We find a distinct need to focus on improvements that involve clarifying terms, building a technology and cybersecurity roadmap for analysts, allocating additional training time for employees, and building partnerships with private industry.