Communication Skills and Its Related Factors in Guilans Teaching Hospitals' Nurses 94

Abstract

Accepted: 04.05.2016 Introduction: Effective communication is a vital component of efficient nursing care. This study was conducted to assess the communication skills of nurses those working in Keywords: Guilans’ teaching hospitals and some of related demographic factors. Communication Skill Methods: This cross-sectional analytical study was carried on 210 nurses those working in Nurses teaching hospitals of Guilan University of Medical Sciences in 2015. Nurses were selected Listening through randomized sampling method. They asked to complete the communication skills Feedback questionnaire of Burton G (1990). Data was analyzed with SPSS version 21 by using descriptive and analytical statistics tests such as; Spearman, Mann-Whitney U, and kruskal How to cite this Article: wallis at significant level of P > 0.05. Safavi M, Ghasemi Panjah S, Fe- Results: The mean score of total communication skills was calculated 6.45 ± 60.66. The sharaki M, Esmaeilpour Band- boni M. Communication Skills mean score of verbal skill, listening skill, and so feedback skill were calculated in order to and Its Related Factors in Guilans 2.91 ± 18.71 ,3.18 ± 21.58, and so 2.57 ± 20.36 with respectively. Communication skills Teaching Hospitals' Nurses 94. was significantly related with demographic variables such as age, marital status, past work Sci J Hamadan Nurs Midwife- experience, workplace, and so type of employment (P > 0.05). ry Fac. 2016;24(1):50-7. DOI: conclusions: Communication skills of nurses in this study were calculated in moderate 10.20286/nmj-24017 level, because of importance of communication to health care provider, all of managers © 2016 Scientific Journal of Hamadan should design appropriate training programs to improve communication skills