The Role of Intrinsic and Extrinsic Motivation in Enhancing Employee Performance at Private Manufacturing Organisations in The Klang Valley, Malaysia: A Preliminary Study

Abstract

This concept paper investigates the importance of intrinsic and extrinsic motivation in supporting employee performance for private sector organisations operating in Malaysia, given that the country is moving towards a post-pandemic economic revival while local businesses are grappling with increased technology adoption. Employee performance can be increased by intrinsic motivation (i.e. earning pleasure of work as effect to be thankful and energized or successful personal fulfilment) and extrinsic motivation too, which promote salary increases or encounters for a high performance such as bonuses or recognition. The research will assess how employees in the Klang Valley are able to cope with technological change and growing skills requirements within distinctive industrial growth limitations. The study focuses on intrinsic and extrinsic motives, and how they perform with respect to one another in the private sector with a quantitative approach. Such findings are anticipated to assist organisations in developing motivational strategies that integrate intrinsic and extrinsic factors for the purpose of maximising the potential, performance, and enduring success of Malaysian employees within a competitive economic context. In summary, this paper gives its own contribution to the existing discussion with respect to how motivation matters when it comes to making performance gains sustainable facing uncertain times in business transformations.