IMPACT ON PROJECT SUCCESS THROUGH HUMAN RESOURCE MANAGEMENT AND KNOWLEDGE MANAGEMENT: MEDIATION MODEL FROM COMPETENCY

Abstract

The impact of development perspective of human resource management and lesson learned system of knowledge management on project success with the mediation of project management competency retention is examined by collecting the data from the regular employees of telecommunication sector (PTCL, Ufone, Warid, Zong and Mobilink), GEPCO and Sui Northern Gas Pipeline limited of Gujranwala District of Punjab, Pakistan. For this purpose 380 questionnaires were distributed out of which 321 questionnaire were returned and the study gains an actual response rate of 84.4%. Some questionnaires were excluded because of missing values by using list-wise deletion method which includes particular statistical analysis and after that 310 complete questionnaires were selected for further proceeding. The relationship of Development Perspective of Human Resource Management, Lesson Learned System of Knowledge Management and Project Success with mediation of Project Management Competency Retention is examined by using the statistical techniques such as “Pearson’s Correlation”, “Descriptive Statistics” and “Factor Analysis”. The results confirmed that development perspective of human resource management and lesson learned system of knowledge management has insignificant positive relationship with project management competency retention and project success. There is no mediation of project management competency retention has been proved between development perspective of human resource management, lesson learned system of knowledge management and project success. A significant positive relationship has been proved between project management competency retention and project success. Finally the results suggested that it is crucial for the organizations to retain competency to achieve project success.